Being a likeable Boss

Introduction

1. Course Objectives

Module 1

1. Is it Better to be Loved or Feared?
2. The Case for Fear
3. The Case for Love
4. The Case Against Either
5. The Middle Ground
6. Knowledge Check

Module 2

1. Leadership as Service
2. Top-Down Hierarchies
3. A Lateral Perspective
4. Know Your Employees
5. Genuine Empathy and the Power to Lead
6. Knowledge Check

Module 3

1. Leadership by Design
2. Begin With the End in Mind
3. Setting Goals
4. Determining Values
5. A Mission Statement
6. Knowledge Check

Module 4

1. Understanding Motivation
2. Dramatism
3. The Pentad
4. Guilt and Redemption
5. Identification
6. Knowledge Check

Module 5

1. Constructive Criticism
2. What are Your Intentions?
3. A Positive Vision of Success
4. Feedback Sandwich
5. Following up (Versus Badgering)
6. Knowledge Check

Module 6

1. The Importance of Tone
2. Lighting a Fire
3. Calming a Storm
4. Adult Versus Parent
5. Changing the Script
6. Knowledge Check

Module 7

1. Trusting Your Team
2. Dangers of Micromanaging
3. Delegation and Anxiety
4. Aces in Their Places
5. Celebrating Success
6. Knowledge Check

Module 8

1. Earning the Trust of Your Team
2. Honesty
3. Reliability
4. Availability
5. Openness
6. Knowledge Check

Module 9

1. Building and Reinforcing Your Team
2. Identifying Team Strengths and Weaknesses
3. Identify Team Roles
4. Design Exercises with Specific Goals
5. What to Avoid
6. Knowledge Check

Module 10

1. You are the Boss of You
2. What Kind of Person Would You Follow?
3. Self-Awareness
4. Self-Improvement
5. Keeping Your Balance
6. Knowledge Check

Assessment

1. Post Test